Privacy policy.

Last updated: March 28. 2026

Salt and Family Stays LLC (“Salt and Family Stays,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit an inquiry, request or make a reservation, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Salt and Family Stays LLC is a vacation-rental business offering short-term to long-term stays and related guest services.

Contact us:
Email: booking@saltandfamily.com

2. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Billing information

  • Reservation details, including travel dates, guest count, and special requests

  • Information you provide when contacting us through forms, email, or booking inquiries

  • Any other information you choose to send us

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral source

  • Site usage and interaction data

  • Cookies and similar technologies

3. How We Collect Information

We collect information:

  • Directly from you when you contact us, fill out a form, or make or request a reservation

  • Automatically through cookies, analytics tools, and similar technologies

  • From third-party service providers that help us operate the website, manage reservations, and process bookings

4. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and communicate with you

  • Process, manage, and support reservations

  • Provide guest services and customer support

  • Send booking confirmations, updates, and service-related messages

  • Improve our website, services, and visitor experience

  • Maintain internal business records

  • Detect, prevent, or investigate fraud, misuse, or security incidents

  • Comply with legal, tax, accounting, and regulatory obligations

  • Send occasional marketing or promotional communications, where permitted by law

5. How We Share Information

We do not sell your personal information.

We may share your information with third parties only as needed to operate our business and website, including:

  • Squarespace, our website platform and hosting provider

  • OwnerRez, our booking and reservation management provider

  • Payment processors and transaction service providers, where applicable

  • Analytics and site performance providers

  • Professional advisors such as accountants, attorneys, insurers, or auditors

  • Government, legal, tax, or regulatory authorities when required by law

  • A successor entity in the event of a merger, acquisition, restructuring, or sale of our business

6. Cookies and Analytics

Our website may use cookies and similar technologies to support site functionality, remember preferences, analyze traffic, and improve performance.

We use Squarespace analytics to better understand how visitors use our website and to monitor general site performance.

You can manage cookies through your browser settings and, where available, through our site’s cookie consent tools.

7. Booking and Third-Party Services

Our website and booking experience may involve third-party tools and service providers. In particular, we use OwnerRez to help manage booking-related functions. When you use booking or inquiry tools, your information may also be processed by those providers according to their own privacy practices and terms.

We encourage you to review the privacy policies of any third-party services you interact with through our website.

8. Marketing Communications

If you choose to subscribe to updates or receive marketing emails from us, we may send you promotional or informational messages related to our properties or services.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at booking@saltandfamily.com.

We may still send non-marketing communications relating to an inquiry, reservation, stay, or transaction.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Manage bookings and guest communications

  • Maintain business and financial records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, tax, accounting, and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Rights and Choices

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Opt out of marketing communications

  • Request information about how your personal information is used

To submit a privacy-related request, please contact us at booking@saltandfamily.com.

We may need to verify your identity before responding to certain requests.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to review and delete that information if required.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links and Embedded Content

Our website may contain links to third-party websites or include embedded content or tools operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. Your use of third-party services is governed by their own policies and terms.

14. International Visitors

If you access our website from outside the United States, please note that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after any update means you accept the revised Privacy Policy, to the extent permitted by law.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Salt and Family Stays LLC
Email: booking@saltandfamily.com